More of our online interaction with customer services is probably not going be with a human, but more likely with an artificial intelligence-powered chatbot. Investors looking to be
This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Total revenue for virtual reality (VR) and augmented reality (AR) is projected to increase from $5.2 billion in 2016 to over $162 billion in 2020, according to the IDC.